CRITICAL THINKING, THE SOUL OF COMMUNICATION

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Reading the excerpt made me recognise how poor communication can be a major factor in the working industry. It actually did not shock me to know how there are many businesses around the world who got affected by poor communication and are losing billions of dollars in the process.

Personally, I experienced miscommunication and bad judgement calls during my previous internship. It occurred due to the poor communication between both the internal and external stakeholders which unfortunately caused financial damage to the organisation, as we were dealing with aircraft components that were rather expensive when it is wrongly purchased and serviced. 

This clearly shows how important it is that both the employees and the leaders in the organisation to equip themselves with critical thinking skills. Equipping themselves with critical thinking skills will help both parties to make good judgment calls which can possibly avoid financial damage as well as come out with innovative yet wise solutions when faced with one. 

For that, critical thinking is considered to be a primary factor when it comes to effective communication which also helps us to boost our communication confidence. With such communication confidence, it will significantly improve our conversation with one another and teaches us to avoid any fallacies and cognitive biases. 

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